YOUR SAFETY IS OUR PRIORITY
DEAR VALUED GUEST
Covid-19 measurements are implemented as part of the safety of our guests and team members therefore we have analysed each element of your stay with us in order to best assess how we can keep you and your loved ones as safe as possible, whilst still enjoying your holiday with us.
We look forward to welcoming you back.
Every member of our team has undergone full training on how to prevent the spread of Covid-19 within the hotel setting. Any team member who is displaying symptoms will immediately be sent home and required to self-isolate for the recommended government period prior to returning to work.
Hand sanitizing stations are located at various back of house areas and clear guidelines are displayed in all back of house areas for team members’ information.
A SAFE BORROWDALE GATES HOTEL
We request that should you be displaying any symptoms of Covid-19 that you call us to postpone your stay with us.
You will be sent an option via email to check in online prior to arrival along with a link to our guest directory therefore limiting the time spent at the Reception desk on arrival.